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The following services are provided for UW-Eau Claire staff and students in support of software purchases, installation, use, and error troubleshooting.

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Software Support services in the Learning and Technology Services Office at UW-Eau Claire

D2L ePortfolio Support

Contains information and documentation for using ePortfolios within Desire2Learn.

D2L Supported Browsers

Compatibility information for accessing D2L.

Data Warehouse Reporting

Find directions on using the Data Warehouse Interactive Reporting Workspace, which provides query frameworks to allow you to access information from MyBlugold CampS, Financials, and the HRS system.

Electronic Forms Conversion

Information and support for the BPLogix electronic form software.

Enabling Access Requests

Gives a description on how to enable access requests in your OneDrive for Business.

Exporting Email Messages from your UW-Eau Claire Account

Exporting Email Messages from your UWEC Account

Installing Software on Office Computers

Detailed instructions for how to install various software on office computers.

iPad App Purchasing

Explains the process for purchasing iPad apps for university use.

Managing Quarantined Spam

Managing Quarantined Spam

MyBlugold CampS: Faculty, Staff, and ADA Support

Documentation to assist faculty members and advisors working in MyBlugold CampS.

MyBlugold CampS: Students and Guests

Find out everything you need to use MyBlugold CampS as a student.

Office 365 Support

Contains information and documentation for using Office 365.

On The Hub Software Store

Download and install Microsoft products on personal computers for free (or at a low cost).


Information and support regarding your UW-Eau Claire password.

Printing from Mobile Devices

Print from a mobile device to specific printers on the UW-Eau Claire campus.

Remote Access (Lab Anywhere & VPN)

Instructions for connecting to campus computing resources from a remote location.

Test Scoring and Course Evaluations

Test Scoring processes optical scanning test forms for exams and evaluations.

UWEC Email Support

Email, Learning and Technology Services, UW-Eau Claire

Web Conferencing Options

Support and information for web conferencing options recommended at UW-Eau Claire.

Help Desk

For more information or to request a service, contact the LTS Help Desk:
HelpDeskLogo715-836-5711 | | OL1106