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Adding Video Files

Accepted Video Formats

The Streaming Media Portal is optimized to handle H.264 based MP4 video files that are encoded at a bitrate around 2 megabits per second (Mbps). Rates higher than this are less likely to play back properly on low bandwidth connections, and if the bitrate is lower, the image quality will degrade. Many applications have preconfigured export options. In the near future, the Streaming Media Portal will accept other file types and bitrates and transcode or automatically convert these files to the desired format for you, so you don’t need to export with specific settings.

LTS Video Services can help you create the proper media files or may be able to assist you in configuring your software to use the desired settings for common UWEC supported media applications. You can contact them by calling (715) 836-5073 or by email at Alternatively, you can also contact the LTS Help Desk at 836-5711 or

Upload a Video


  1. Click the Add Video tab near the top right of the screen.

  2. Select the radio button next to Stored Video.

  3. Select the radio button next to Upload Video.

  4. Enter a descriptive title for the video. (This will be searchable.)

  5. Enter a one or two sentence description of the video content. Remember, any words in this description are searchable items. If not already included in the title, the names of presenters or other details people may likely search should be part of the description.

  6. Optional: You may select the checkbox next to Upload a copy to YouTube if you wish to do so simultaneously. Note that you must already have a YouTube account to do this.

  7. Click Select file, and browse to the video file you wish to upload.

  8. Once the progress bar reaches 100%, click Submit in the lower right-hand corner of the screen.

  9. A window will appear, letting you know that the upload has completed and the video ingestion process has begun. Click OK.

    In addition to the description you added to your video, it is important to also assign descriptive, effective keywords to your video. These keywords are also searchable, and will help viewers find your video quickly and easily.

Add a Thumbnail

When looking at your video in the list, you may notice that it has a default, generic thumbnail image. You may leave it as this if you desire, but you may also create your own. A thumbnail specific to the video content will help identify your video further.Default Thumbnail

To add a thumbnail that is a frame of the video, complete the following steps:

  1. Watch the video, and pause it at the point of the video that you wish to capture.

  2. Click the arrow below the bottom right corner of the video, right above the video's progress bar.

    Add Thumbnail Menu

  3. From the menu that opens, click the Capture Thumbnail icon. Create Thumbnail

  4. After processing for a minute, a message will appear, alerting you that the thumbnail was generated successfully. Click OK. Now, when your video appears in a list, it will show your selected video frame as the thumbnail.

    Note: You can make multiple thumbnails. Go to the Thumbnails tab below your video, and you will see all the thumbnails you have created. Use the radio buttons to select the thumbnail you wish to use.

To add a thumbnail that is an image saved on your computer, complete the following steps:

  1. Go to the Thumbnails tab below your video.

  2. Click Add Thumbnail.

  3. Click Select File, and browse to the image you wish to set as the thumbnail. Note that the image must be a .jpg, .jpeg, .gif, or .png.

  4. Select the file, and click Open.

  5. After processing for a moment, the image will appear under the Thumbnails tab.

Viewing Your Videos

  1.  Click the My Videos tab near the top left of the screen.

  2. On the screen that appears, select My Recordings.

  3. Choose the radio button next to Conversions. Here you will be able to check the status of the conversation of the video you just uploaded.

  4. Click the All Videos tab near the top of the screen.

  5. From the Sort by dropdown menu, select Date Newest-Oldest.

  6. Since you video was just uploaded, it will appear at the top of the list.

Help Desk

For more information or to request a service, contact the LTS Help Desk:
HelpDeskLogo715-836-5711 | | OL1106