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A-Z Service Catalog List for the Learning and Technology Services Office at UW-Eau Claire


Application Development

Information and services for web application development.

Audio Services

Information about recording audio broadcasts, mixing and editing sound tracks, and consulting for sound problems.

Blugold Insider Support (SharePoint)

Support and setup for Blugold Insider sites.

Campus Cable

Campus Cable, Office and Learning Spaces at UW-Eau Claire

Classroom Control Panel Guide

Directions for using the audio/video control panels in classrooms and large lecture halls.

Classroom Services

Receive training and support for use of classroom hardware.

CommonSpot Documentation

Contains links to documentation and instructional materials for CommonSpot.

Computer & Printer Purchasing Process

Information and links for purchasing hardware.

Connecting to Network Printers

Receive training and support for use of classroom hardware.

Connecting to the Wireless Network

Connecting to the Wireless Network on the UWEC Campus

D2L ePortfolio Support

Contains information and documentation for using ePortfolios within Desire2Learn.

D2L Faculty Support

Faculty D2L Help documentation is located here.

D2L Student Support

Contains help documentation for students using Desire2Learn.

D2L Supported Browsers

Compatibility information for accessing D2L.

Data Safety and Protection

Network solutions designed to provide secure and confidential data storage.

Data Warehouse Reporting

Find directions on using the Data Warehouse Interactive Reporting Workspace, which provides query frameworks to allow you to access information from MyBlugold CampS, Financials, and the HRS system.

Digital Signage

Digital Signage, Office and Learning Spaces at UW-Eau Claire

Digital Video Editing and Television Services

Information about the campus academic cable system, video services such as off-air and satellite recording, VHS editing, satellite teleconferencing, and digital video editing.

Electronic Forms Conversion

Information and support for the BPLogix electronic form software.

Electronic Maintenance

Design, installation, maintenance, and repair of campus electronic devices and systems.

Email on Mobile Devices

Find out how to access your email from mobile phones and devices, and how to passcode protect these devices.

Equipment Checkout for Students

Laptops, tablets, audio equipment, and more are available for checkout to students at the McIntyre Library equipment desk.

Faculty and Staff Profiles

The Faculty and Staff profile system provides basic information about the faculty and staff members who work at this university.

Forms and Surveys

Support and information for various platform options for electronic surveys and forms.

Gantner Concert Hall Live Streaming Portal

Gantner Concert Hall Live Streaming Portal

Graphics

The Graphics unit provides training and produces materials that range from original art work to various combinations of multimedia (images, video, audio).

Group Workshops by Request

Request a technology workshop for your department, office, or class.

i>clicker Training

i>clicker Training is available through the Center for Excellence in Teaching and Learning.

Installing Software on Office Computers

Detailed instructions for how to install various software on office computers.

iPad App Purchasing

Explains the process for purchasing iPad apps for university use.

Learn About Network Storage

This tool will help with connecting to network storage drives.

Learning Technology Consultation

Our training staff can assist faculty to identify technology tools to enhance teaching and learning. Set up a consultation appointment today.

Mobile Training & Instructional Support

Looking for training on mobile devices? We offer group workshops and one-on-one training sessions.

Multimedia Project Support

Training supports multimedia projects. We provide training in video and audio editing software. We can also assist with setting up a Projects Drive folder for storage.

MyBlugold CampS: Faculty, Staff, and ADA Support

Documentation to assist faculty members and advisors working in MyBlugold CampS.

MyBlugold CampS: Students and Guests

Find out everything you need to use MyBlugold CampS as a student.

Network Drives

Learn what network drives are, what drives are available, and how to map available drives.

Off-Air Recording

The LTS Media Production - Video and Television Services unit offers a variety of video production services, including off-air and satellite recording.

Offered Workshops

LTS offers a new lineup of technology workshops each summer and winter on a variety of topics. Browse topics and register for workshops online.

On The Hub Software Store

Download and install Microsoft products on personal computers for free (or at a low cost).

One-on-one Training

Students, faculty and staff can enhance their knowledge of computers and software through one-on-one sessions with a software trainer.

Passwords

Information and support regarding your UWEC password.

Phishing Attacks

Learn what phishing attacks are all about: what they look like, how to guard against them, and what happens if your account is compromised.

Photography

The Photography unit provides original photography and photography services for classrooms and for other University activities.

Poster Printing Service

Wide-format, color poster printing is available for professional presentations and CERCA (Celebration of Excellence in Research and Creative Activity).

Printing from Mobile Devices

Print from a mobile device to specific printers on the UW-Eau Claire campus.

Purchasing iPads and Mobile Devices

Contains FAQ for choosing specifications and instructions for purchasing mobile devices.

Remote Access (Lab Anywhere & VPN)

Instructions for connecting to campus computing resources from a remote location.

Request Accounts for Official UWEC Sites

Submit this form for the creation of a site for an academic or administrative unit.

Request Project Storage

Create or Modify a personal or class projects drive folder for temporary network storage

Scanning and Saving as a PDF

This page will demonstrate how to scan a document and save as a PDF

Security on Mobile Devices

Find out how to set up your Email and passcodes on Apple Mobile Devices (iPhone, iPad, iPod).

Streaming Media Portal

The Streaming Media Portal is a tool that allows UW-Eau Claire colleges, departments, organizations, etc. to upload and share videos with users, particularly those affiliated with UWEC.

Streaming Services - Live Streaming

LTS Media Services provides live streaming of several events around the UW-Eau Claire campus.

Telephone Services

Information about IP telephone setup, use, and support.

Test Scoring and Course Evaluations

Test Scoring processes optical scanning test forms for exams and evaluations.

UWEC Email Support

Email, Learning and Technology Services, UW-Eau Claire

VPN Installation and Use

VPN, Learning and Technology Services, UW-Eau Claire

Web Conferencing Options

Support and information for web conferencing options recommended at UW-Eau Claire.

WWW General Guidelines

This document will assist you to learn about publishing on UW-Eau Claire web sites.

Help Desk

715-836-5711 | helpdesk@uwec.edu | OL1106

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