print header
lts news

Short Takes December 2011 


Helpful Keyboard Shortcuts

A user recently forwarded to LTS a website that contains lists of the most commonly used and helpful keyboard shortcuts for any computer platform -- Mac, Windows, or Linux. This is a comprehensive list with shortcuts for most programs on any given platform, from Adobe to keyboardPowerPoint to Windows Media Player. Check it out at: 

Remote Assistance

You can now offer remote assistance to staff and students using UW-Eau Claire owned PCs.  With Windows Remote Assistance, you can share control of the remote user's keyboard and mouse in order to help them navigate and utilize campus computer software and applications.  Visit the Online Help page on Remote Assistance for instructions on launching and using Windows Remote Assistance.

Submitting Exams for Test Scoring

Due to the need for privacy and timely results, LTS strongly advises that you deliver exams for grading personally to the Help Desk in Old Library 1108.  Campus mail is normally very reliable, but isn't designed for the short turn-around time normally required for exams.  During exam week, the Help Desk has the following hours: 

  • Sunday 11:00 a.m. until 10:00 p.m.
  • Monday through Wednesday 7:30 a.m. until 10:00 p.m.
  • Thursday 7:30 a.m. until 7:00 p.m.
  • Friday 7:30 a.m. until 4:30 p.m.