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General Help Topics


This area includes information about general programs such as the most current versions of the Microsoft Office Suite and the Windows 7 operating system.  The current documentation on these programs focuses on new features and links to the respective area on the Microsoft site with more detailed documentation.  Click the links on the left or below to find information on each program. 

Creating Live Links Using Mail Merge
Learn how to create live hyperlinks in merged fields--when doing a mail merge, there is a specific process you must go through in order to ensure that any included URLs remain active.
 
Excel 2010 (Windows)
This pages provides documentation on working with data and formulas in Excel 2010. There are also links to a number of video and written tutorials detailing helpful tips and shortcuts to use when working with Excel.
 
Excel 2011 (Mac)
Discover some of the features in Excel 2011 for the Mac, then follow a link to the Microsoft Office: Mac documentation on Excel 2011.
 
Excel 2013 (Windows)
This pages provides documentation on working with data and formulas in Excel 2013. There are also links to a number of outside tutorials detailing helpful tips and shortcuts to use when working with Excel.
 
Lync
This documentation gives you a brief overview of the what Lync can do and how users can gain access to it. There are also links to Microsoft documentation on using Lync 2013 and Lync 2011 for the Mac.
 
Making Videos in Camtasia
Learn the process of creating a video in Camtasia, from recording your script to exporting your final product.
 
Microsoft Office
Discover some tips about the following Office products: Word, Excel, PowerPoint, and Lync. You will find documentation for Office 2010 and 2013 for Windows, as well as 2011 for Mac (when applicable).
 
Microsoft Office 2010 Products: Inserting Hyperlinks
Learn how to cleanly insert both internal and external hyperlinks in several Microsoft Office 2010 Products: Word, PowerPoint, and Outlook.
 
Microsoft Visio--Organizations Chart
Create a Visio organizations chart using an existing data source--in this case, Excel.
 
Microsoft Word: Formatting Page Numbers
Describes how to format page numbers in Word for both a Windows machine and a Mac.
 
Misc. Requested Documentation
Browse frequently requested documentation on a variety of software and topics.
 
PowerPoint 2010 (Windows)
View details on several different features of Microsoft PowerPoint 2010. Then, follow the provided links to explore Microsoft Office documentation on the product.
 
PowerPoint 2011 (Mac)
This documentation provides a brief overview of various elements of PowerPoint 2011 for the Mac. It also provides a link to the Microsoft Office: Mac help documents regarding PowerPoint 2011.
 
PowerPoint 2013 (Windows)
View details on several different features of Microsoft PowerPoint 2013. Then, follow the provided links to explore Microsoft Office documentation on the product.
 
Windows 7
Learn about some important features of Windows 7. Then, use the provided link to browse the official Windows 7 documentation.
 
Windows 7-ShadowCopy
Learn to use ShadowCopy, which is a program that allows users easy access to back-up copies of files or folders.
 
Word 2010 (Windows)
View a brief overview of Word 2010 features. Then, use the provided link to browse the official Microsoft Word documentation.
 
Word 2011 (Mac)
View a brief overview of the features of Word 2011 for the Mac. Then, use the provided link to browse the official Microsoft Office: Mac documentation regarding Word 2011.
 
Word 2013 (Windows)
View a brief overview of Word 2013 features. Then, use the provided links to browse the official Microsoft Word documentation.
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