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Carolin Azab, Ph.D. 

Assistant Professor, Marketing
Department of Management and Marketing


  • Ph.D., Southern Illinois University, Carbondale, IL
  • M.S., Alexandria University, Egypt
  • B.S., Alexandria University, Egypt

Teaching Interests

  • International marketing
  • Marketing research

Research Interests

  • Services marketing and frontline employee service behavior
  • Service failure and recovery, consumer and company side
  • Relationship marketing satisfaction, electronic word of mouth and complaint behavior
  • International marketing
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