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Supervisory Management 3

Supervisory Management 1, Supervisory Management 2, and Supervisory Management 3 provide an overview of how to manage people. We strongly recommend that new supervisors and managers take the three seminars in sequence, as discussion topics in Supervisory Management 2 and Supervisory Management 3 build upon concepts covered in previous sessions.

Supervisory Management 3

Communicating clear, specific expectations to your people is critical to operational effectiveness. This third seminar pulls key concepts from the first two seminars and focuses on how to provide meaningful feedback. We discuss both the day-to-day coaching on specific task issues, as well as the periodic performance assessment and development concerns. We evaluate why resistance to performance assessment is common for both supervisors and employees. We also discuss how to establish job expectations, as well as to conduct face-to-face coaching sessions.

Our instructors are skilled management trainers who know what it means to be on the supervisory “firing line.” Small group formats provide ample opportunity for you to work with other participants on case studies, role-plays, and discussion of how to apply what you learn when you return to your job.

Date/Time/Location

Thursday & Friday, December 4 - 5, 2008
Sweetwaters Restaurant
1104 W Clairemont Avenue
Eau Claire, WI

Tuesday & Wednesday, March 3 - 4, 2009
Cleary Alumni and Friends Center
UW-La Crosse Campus
La Crosse, WI

Thursday & Friday, March 26 - 27, 2009
Sweetwaters Restaurant
1104 W Clairemont Avenue
Eau Claire, WI

Thursday & Friday, June 4 - 5, 2009
Sweetwaters Restaurant
1104 W Clairemont Avenue
Eau Claire, WI

Tuesday & Wednesday, June 16 - 17, 2009
Cleary Alumni and Friends Center
UW-La Crosse Campus
La Crosse, WI

All programs are 8:30 a.m. - 4:00 p.m.



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Who Should Attend

Our workshops are designed for mangers with supervisory responsibilities. The concepts and skills taught are also relevant to all who work with people in a team environment. Whether you own your own small business, or work in an office, agency, health care facility, or manufacturing plant, you will find the seminars applicable in your environment.

"The skills that helped me the most were twofold, the first being the Supervisory Management Program helped me make the transition from 30 years of being a computer techie to being an able and skillful manager.

The second is that after taking the series, I was better able to deal with difficult people in a constructive way. I had a tendency to blow up and really come down on the transgressor. I was directing my anger to the person and not the deed.

After the series, I realized that you don't have to take personal shots at a staff member. You address the problem, not the person."
-R.S., La Crosse



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Course Descriptions

Supervisory Management 1

In this seminar, we discuss how the transition from being an independent contributor to being a member of the management team affects your work, your communication, and your responsibilities to superiors, peers, customers, and employees.

 

Supervisory Management 2

The second seminar in the overview concentrates on four critical concerns for managers: (1) orientating people (2) understanding your personal communication style (3) time management issues and (4) delegation as an employee development tool.

 

 

Who should attend: Our workshops are designed for mangers with supervisory responsibilities. The concepts and skills taught are also relevant to all who work with people in a team environment. Whether you own your own small business, or work in an office, agency, health care facility, or manufacturing plant, you will find the seminars applicable in your environment.

"The skills that helped me the most were twofold, the first being the Supervisory Management Program helped me make the transition from 30 years of being a computer techie to being an able and skillful manager.

The second is that after taking the series, I was better able to deal with difficult people in a constructive way. I had a tendency to blow up and really come down on the transgressor. I was directing my anger to the person and not the deed.

After the series, I realized that you don't have to take personal shots at a staff member. You address the problem, not the person."
-R.S., La Crosse



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Objectives

Managing the Performance Appraisal Process

  • What is performance appraisal?
  • Sources of performance data available

Preparing for and Conducting Performance Appraisal Meetings

  • Communicating clear, specific expectations
  • Importance of Ensuring Rater Accuracy

Critical Skills in the Coaching Process

  • How coaching differs from supervising
  • Giving feedback constructively

Conducting Coaching Conversations

  • Mastering coaching techniques



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Presenter

The seminar is conducted by one or two facilitators from the following instructional group:

Scott Dickmeyer
Roger Jones
Scott Lester


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Fee

  • Payment required with registration.
  • Registrations must be received together to qualify for discounts.
  • Fees are subject to change after June 30, 2009.

Individual Fee: $425 per person (includes refreshment, breaks, luncheons, materials and instruction)

Group Fee: $375 per person for three, four or five people from the same firm to register for the same session.

Series Fee: $1,125 for one person to register for Supervisory Management 1, 2 and 3 in one twelve-month period. Registrations must be received together to qualify for discounts.

Cancellation/Refund
Just call the Continuing Education office (715-836-3636/toll-free 866-893-2423) and we'll take care of everything. Walk-ins are welcome— please call 24 hours ahead to ensure space availability. To receive a full refund, you must cancel no later than five (5) business days prior to the start of the program. Cancellations after this time will receive a refund, less a $50 administrative fee. Please note, if you no-show or cancel the day of the program, you are responsible for the full program fee. Substitutes are welcome and may register in your absence. If you wish to transfer your registration to another seminar, a $50 transfer fee is applied to each transfer.

Satisfaction Guaranteed
University of Wisconsin-Eau Claire Continuing Education offers excellence in lifelong learning. If you're not completely satisfied with your learning experience after attending our program we will refund your registration fee.



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Supervisory Management Certificate Program

To earn the Supervisory Management Certificate, you must complete 6 two-day seminars from the approved sequence within five years. Of these, 3 two-day seminars are required:

These seminars provide an overview of management basics. They address the challenges you face as you make the transition into management, and they lay a foundation for the other seminars.

In addition, you select 3 two-day seminars based upon your job requirements and professional development needs from the below listing:

Each specialized seminar addresses a specific management concern. You may take the specialized seminars prior to, during the same time frame, or after completing the required seminars.

You may register for a Supervisory Management seminar without completing the Certificate requirements.



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