Supervisory Management 1

Supervisory Management 1, Supervisory Management 2, and Supervisory Management 3 provide an overview of how to manage people. We strongly recommend that new supervisors and managers take the three seminars in sequence, as discussion topics in Supervisory Management 2 and Supervisory Management 3 build upon concepts covered in previous sessions.

Supervisory Management 1

First-line managers need good leadership skills. Often, however, new supervisors are promoted based on their technical abilities, and have had little training in how to constructively manage a work group. In this seminar, we discuss how the transition from being an independent contributor to being a member of the management team affects your work, your communication, and your responsibilities to superiors, peers, customers, and employees. We also analyze how situations affect leadership styles, what factors affect employee motivation, and dealing with non-performance.

Date/Time/Location

Thursday & Friday, March 25 - 26, 2010
Sweetwaters Restaurant
1104 W Clairemont Avenue
Eau Claire, WI

Thursday & Friday, September 30 - October 1, 2010
Sweetwaters Restaurant
1104 W Clairemont Avenue
Eau Claire, WI

All programs are 8:30 a.m. to 4:00 p.m.



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Who Should Attend

Our workshops are designed for managers with supervisory responsibilities. The concepts and skills taught are also relevant to all who work with people in a team environment. Whether you own your own small business, or work in an office, agency, health care facility, or manufacturing plant, you will find the seminars applicable in your environment.

"The skills that helped me the most were twofold, the first being the Supervisory Management Program helped me make the transition from 30 years of being a computer techie to being an able and skillful manager.

The second is that after taking the series, I was better able to deal with difficult people in a constructive way. I had a tendency to blow up and really come down on the transgressor. I was directing my anger to the person and not the deed.

After the series, I realized that you don't have to take personal shots at a staff member. You address the problem, not the person."
-R.S., La Crosse



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Course Descriptions

Supervisory Management 2

The second seminar in the overview concentrates on four critical concerns for managers: (1) orientating people (2) understanding your personal communication style (3) time management issues and (4) delegation as an employee development tool.

Supervisory Management 3

Communicating clear, specific expectations to your people is critical to operational effectiveness. This third seminar pulls key concepts from the first two seminars and focuses on how to provide meaningful feedback.

Our instructors are skilled management trainers who know what it means to be on the supervisory “firing line.” Small group formats provide ample opportunity for you to work with other participants on case studies, role-plays, and discussion of how to apply what you learn when you return to your job.



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Objectives

The Supervisory Aspect of Management

  • Moving from an operational to a decision-making role
  • Making the transition smoother and less stressful

Understanding Your Leadership Style

  • Six leadership styles—characteristics, advantages and disadvantages
  • Matching appropriate leadership styles to the situation

Motivating Employee Performance

  • The manager’s responsibility for employee performance and productivity
  • Guidelines for understanding employee behavior

Dealing with Non-Performance

  • Developing a correcting / coaching model
  • Understand why workers don’t do what is expected

 



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Presenter

The seminar is conducted by one or two facilitators from the following instructional group:

Scott Lester
Bob Pecor



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Fee

  • Payment required with registration.
  • Registrations must be received together to qualify for discounts.
  • Fees are subject to change after December 31, 2009.

Individual Fee: $425 per person (includes refreshment, breaks, luncheons, materials and instruction)

Group Fee: $375 per person for three, four or five people from the same firm to register for the same session.

Series Fee: $1125 for one person to register for Supervisory Management 1, 2 and 3 in one twelve-month period. Registrations must be received together to qualify for discounts.

Refund Policy, Transfer Fees
You may cancel or transfer your registration up to 5 business days before a program’s start date.  If you cancel or transfer fewer than 5 business days prior to the program start date, a $50 administrative fee will be assessed.  If you cancel or fail to attend the day of the event, you are responsible for the full fee.  Full refunds are given if a program is cancelled or filled.  You may substitute another person for your registration at any time. Call the Continuing Education Office (715-836-5811 or 1-800-582-5182) for assistance.

Walk-ins are welcome—please call 24 hours ahead to ensure space availability.

Satisfaction Guaranteed
University of Wisconsin-Eau Claire Continuing Education offers excellence in lifelong learning. If you're not completely satisfied with your learning experience after attending our program we will refund your registration fee.


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CEUs/Contact Hours/Academic Credit

Supervisory Management Certificate Program

To earn the Supervisory Management Certificate, you must complete 6 two-day seminars from the approved sequence within five years. Of these, 3 two-day seminars are required:

These seminars provide an overview of management basics. They address the challenges you face as you make the transition into management, and they lay a foundation for the other seminars.

In addition, you select 3 two-day seminars based upon your job requirements and professional development needs from the below listing:

Each specialized seminar addresses a specific management concern. You may take the specialized seminars prior to, during the same time frame, or after completing the required seminars.

You may register for a Supervisory Management seminar without completing the Certificate requirements.

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