Process Mapping

Thursday & Friday  |  8:30 a.m. to 4 p.m.

EAU CLAIRE  |  Metropolis Resort and
Conference Center  |  715-852-6000
5150 Fairview Drive, Eau Claire, WI  54701

 

Process Improvement  |  Quality  | Resource Optimization

All team leaders are responsible for both individual and group productivity, which demands a culture of continuous improvement.  Gain the skills you need to accurately identify process constraints, analyze and prioritize essential process steps, and effectively align employee skills with critical tasks. Return to work with a practical “blueprint” you can use to improve any process within your organization.

Learn How to:

• Build an accurate "current state" map of any process within your organization.
• Systematically identify and analyze each process step against a critical criteria checklist to identify potential streamlining opportunities.
• Conduct a feasibility analysis to create a "future state" map of the process reflecting realistic improvements.
• Establish a prioritized implementation plan.
• Assess employee skills/abilities in order to effectively match them with critical tasks and assignments.
  

Presenter

Michael Monroe Kiefer, a management development, project management, and accelerated learning trainer, founded the POWERMIND research project. His book, The POWERMIND System, continues to lead the field as an insightful and practical guide to self-motivation and peak performance.

This seminar may be taken BY ITSELF, or as an ELECTIVE in the Supervisory Management Certificate Program.

Who Should Attend Managers | Supervisors | Project Managers | Team Leaders | Business Owners | Aspiring Managers and Supervisors | Anyone who manages the work of others Regardless of your work setting, get the training you need to manage your team. If you are a supervisor, manager or team leader, or would like to become one, this no-nonsense workshop will: Make your transition into management more successful. Increase your confidence as a team leader, supervisor or manager. Allow you to network and share experiences with fellow professionals. Help you achieve personal and organizational goals.

Fee / CEUs

$450 per seminar OR a discounted rate of $400 with three or more people OR three or more seminars.

• Registrations must be received at the same time to receive the discount.  
• Payment required with registration.
• Fee includes seminar, lunch and refreshments.
• Participants completing this workshop earn 1.5 CEUs

Walk-ins are welcome – Please call 24 hours ahead to ensure space availability.

Cancellation Policy
You may cancel or transfer your registration up to 5 business days before the start date. If you cancel or transfer fewer than 5 business days before the start date, a $50 administrative fee will be assessed. If you do not attend the event, you are responsible for the full fee. If SBDC cancels, we will refund the entire program fee. You may substitute another person for your registration at any time. Call us for assistance. (715) 836-5811.

Satisfaction Guaranteed

University of Wisconsin-Eau Claire Continuing Education offers excellence in lifelong learning.  If you’re not completely satisfied with your learning experience after attending our program we will refund your registration fee.