Managing the Multigenerational Workforce

Diversity | Attitude | Teamwork | Goals

Leading a multigenerational work group can be a daunting challenge. In this timely and practical seminar, you will explore generational differences in work ethic, communication styles, media use, and attitudes toward teamwork. Learn best practices for bridging generational work differences and generate ideas for resolving potential conflicts.

Learn How To:

• Identify key traits of the four generations represented in today’s workplace.
• Recognize personal generation-related tendencies and preferences that may influence leadership/management practices and employee expectations.
• Adapt your leadership/management approach to meet expectations of employees from different generations.
• Apply key strategies to minimize conflicts and miscommunication among the different age groups.
• Use  practical techniques to engage each generation and achieve organizational goals.

Presenter

Nicole J. Schultz, Ph.D., is an Assistant Professor of Organizational Communication at University of Wisconsin-Eau Claire.  Nicole is currently researching various aspects of managing multi-generational workgroups in the Chippewa Valley area.

This seminar may be taken BY ITSELF, or as an ELECTIVE in the Supervisory Management Certificate Program.

Who Should Attend Managers | Supervisors | Project Managers | Team Leaders | Business Owners | Aspiring Managers and Supervisors | Anyone who manages the work of others Regardless of your work setting, get the training you need to manage your team. If you are a supervisor, manager or team leader, or would like to become one, this no-nonsense workshop will: Make your transition into management more successful. Increase your confidence as a team leader, supervisor or manager. Allow you to network and share experiences with fellow professionals. Help you achieve personal and organizational goals.

Fee / CEUs

$450 per seminar OR a discounted rate of $400 with three or more people OR three or more seminars.

• Registrations must be received at the same time to receive the discount.  
• Payment required with registration.
• Fee includes seminar, lunch and refreshments.
• Participants completing this workshop earn 1.5 CEUs

Walk-ins are welcome – Please call 24 hours ahead to ensure space availability.

Cancellation Policy
You may cancel or transfer your registration up to 5 business days before the start date. If you cancel or transfer fewer than 5 business days before the start date, a $50 administrative fee will be assessed. If you do not attend the event, you are responsible for the full fee. If SBDC cancels, we will refund the entire program fee. You may substitute another person for your registration at any time. Call us for assistance. (715) 836-5811.

Satisfaction Guaranteed

University of Wisconsin-Eau Claire Continuing Education offers excellence in lifelong learning.  If you’re not completely satisfied with your learning experience after attending our program we will refund your registration fee.