Supervisory Management 3
Eau Claire | December 6-7, 2012

Thursday & Friday
8:30 a.m. to 4 p.m
Americas Best Value Inn – Campus View
809 Clairemont Avenue, Eau Claire WI 54701
715-834-6611

Evaluation | Coaching | Performance

Do you dread the performance appraisal process? Explore ways to focus appraisals on data and observations and learn how to conduct positive performance appraisal meetings. Examine techniques for communicating clear, specific expectations and giving timely, constructive feedback. Discover how coaching differs from supervising and master valuable coaching techniques.

Learn How To:

• Optimize the performance appraisal process to achieve real results.
• Identify and gather essential performance data.
• Increase objectivity when evaluating performance.
• Communicate clear, specific expectations while maintaining a positive work climate. 
• Use proven coaching techniques to improve productivity and strengthen work relationships.

Presenters

Scott Lester, Ph.D., Professor of Management, University of Wisconsin-Eau Claire, holds a Ph.D. in Organizational Behavior. Scott has years of private sector management training experience and his research interests include employee trust, team effectiveness, and organizational citizenship.

Mike Krutza and Jodi Wiff are partners in Lighthouse Leadership, an executive coaching company. Drawing on an extraordinary sense of vision and common sense, Mike and Jodi help individuals and teams find their own ‘elegant courage’ in handling tough leadership challenges. As a past Chief Executive Officer and Executive Vice President of a financial company, they understand both the bottom-line and human side of making a company successful.

This seminar may be taken BY ITSELF, or as an ELECTIVE in the Supervisory Management Certificate Program.

Who Should Attend Managers | Supervisors | Project Managers | Team Leaders | Business Owners ?| Aspiring Managers and Supervisors | Anyone who manages the work of others Regardless of your work setting, get the training you need to manage your team. If you are a supervisor, manager or team leader, or would like to become one, this no-nonsense workshop will: Make your transition into management more successful. Increase your confidence as a team leader, supervisor or manager. Allow you to network and share experiences with fellow professionals. Help you achieve personal and organizational goals.

Fee / CEUs

$450 per seminar OR a discounted rate of $400 with three or more people OR three or more seminars.

• Registrations must be received at the same time to receive the discount.  
• Payment required with registration.
• Fee includes seminar, lunch and refreshments.
• Participants completing this workshop earn 1.5 CEUs

Walk-ins are welcome – Please call 24 hours ahead to ensure space availability.

Cancellation Policy
You may cancel or transfer your registration up to 5 business days before the start date. If you cancel or transfer fewer than 5 business days before the start date, a $50 administrative fee will be assessed. If you do not attend the event, you are responsible for the full fee. If SBDC cancels, we will refund the entire program fee. You may substitute another person for your registration at any time. Call us for assistance. (715) 836-5811.

Satisfaction Guaranteed

University of Wisconsin-Eau Claire Continuing Education offers excellence in lifelong learning.  If you’re not completely satisfied with your learning experience after attending our program we will refund your registration fee.