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Missing, Lost, Stolen or Damaged Blugold Cards

MISSING BLUGOLD CARDS

      

If you misplace your Blugold Card, contact Blugold Card Services or use your online account access to suspend activity on your accounts until you are able to find it. The university is not responsible for misuse of your ID from the time it is lost to the time it is reported missing. When you locate your card you may reinstate activity on your accounts at no charge by visiting Blugold Card Services.

Notify U.S. Bank, as well, if you have chosen to use the Blugold Card as a debit card through the university’s partnership with U.S. Bank. Call 800-USBANKS — 800-872-2657 — immediately if your card is missing.

        

LOST OR STOLEN BLUGOLD CARDS

     

If you are sure that your card is lost or has been stolen, contact Blugold Card Services at once or use your online account access to lock your accounts until a new card is issued to you. The university is not responsible for misuse of your ID from the time it is lost to the time it is reported lost or stolen. 

Notify U.S. Bank, as well, if you have chosen to use the Blugold Card as a debit card through the university’s partnership with U.S. Bank. Call 800-USBANKS — 800-872-2657 — immediately if your card is lost or stolen.

        

DAMAGED BLUGOLD CARDS

          

Blugold Cards that are damaged beyond normal wear must be replaced at the cardholder's expense.

      

REPLACING A BLUGOLD CARD

        

Replacement of a Blugold Card is $15. Photo identification is required. Once a Blugold Card is replaced, any previous cards will be obsolete and should be returned to Blugold Card Services.

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