CLEAR, ELEVATING GOALS
- There must be a clear understanding of the goals and a belief that the goals embody worthwhile results.
- Goal clarity implies that there is a specific performance objective. Measurable goals make it easier to celebrate successes along the way.
- A goal can be elevating because it challenges or stretches the limits, offering an opportunity to excel.
- Establish clear roles and accountabilities — each member must understand what they are accountable for. Everyone is accountable all the time on successful teams.
- Establish an effective communication system. Listening is crucial; that information that is available must emerge from credible sources; there must be opportunities for team members to raise issues not on the formal agenda; and an effective communication system must possess methods for documenting issues raised and decisions made.
- Develop a mission statement together. Your team needs to be included so that they buy in to the purpose of what you are about.
- Commitment is simply expending mental and physical energy.
- Involvement enhances commitment. Participation in all areas increases motivation.
- Honesty. Integrity. No lies, no exaggerations.
- Openness. A willingness to share, and receptivity to information and ideas.
- Consistency. Predictable behavior and responses.
- Respect. Treating people with dignity and fairness.
STANDARDS OF EXCELLENCE
- Clearly articulate a set of standards for performance.
- It is important to individual team members to require one another to perform according to the established standards of excellence.
- Each performance is an opportunity to discover ways of doing it better next time.
SUPPORT TEAM MEMBERS. RECOGNIZE TEAM MEMBERS.