The 1001 Rewards and Recognition Fieldbook
Millions of business readers have turned to Bob Nelson for motivational strategies that work. No wonder: again and again, both research and practice show that rewards and recognition are among the most effective ways to increase morale, performance, and employee retention in good times and bad. Now, having worked with thousands of organizations, Bob Nelson and coauthor Dean Spitzer provide the ultimate resource for creating and sustaining a recognition culture.
1001 Ways to Reward Employees
Whether you manage a department, oversee a division, lead a company- or run a family business with just one employee- there's an essential principle to follow that's too often over-looked: What most motivates the people who work for you is recognition.
A chock-full guide to rewards of every conceivable type for every conceivable situation, 1001 WAYS TO REWARD EMPLOYEES polls the whole of the American business community, finding innovative ideas in every corner;and from the spontaneous gesture of praise to formal company-wide programs, it presents hundreds of ways to say thank you to the people who truly deserve it.
101 Ways to Make Training Active 2nd Edition
When it was first published in 1995, Mel Silberman's 101 Ways to Make Training Active became an instant bestseller. Now this revised and updated second edition offers the same dynamic approach and 101 completely new case examples. The examples support each exercise and highlight real-time uses of the highly successful Active Training method. In addition, the book includes 200 training tips that form the nuts-and-bolts of successful active training. These tips incorporated in the book's top ten lists show how to build quality, activity, variety, and direction into your training programs.
For the first time 101 Ways to Make Training Active features a CD-ROM containing all the original "Top Ten Trainers Tips and Techniques" lists for easy reproduction and distribution.
101 Ways to Make Meetings Active
Assisted by Kathy Clark
Those who attend stale meetings are as bored with them as the people responsible for running them. "Dull and deadly" is never the way to get things done. In his latest book, active training specialist Mel Silberman packs 101 tools, tips, and techniques guaranteed to brighten your next meeting. You'll move the action along while successfully fulfilling genuine business goals and objectives. This is a resource for everyone!
201 Ice Breakers: Group Mixers, Warm-Ups, Energizers, and Playful Activities
West, Edie?Running a training session? Giving a speech? Heading a workshop? Making a presentation? Icebreakers come in handy in all these situations —and this is the largest and most imaginative collection you'll find anywhere! With the help of these playful, fun-filled games, exercises, and activities, you'll be able to start every session, meeting, speech, or presentation with a burst of energy and fun.
The 21 Indispensable Qualities of a Leader
Leaders are always looking for an edge. That often sends many of them looking for the next big thing. But weird leadership approaches and trendy management fads come and go. What remains the same? The qualities of a leader!
Study the great leaders from history, and the see that they all shared certain qualities: competence, initiative, vision, commitment, and passion… Embody these qualities, and you will become the kind of person others want to follow.
50 Digital Team-Building Games
Use technology to increase loyalty and productivity in your employees. 50 Digital Team Building Games offers fun, energizing meeting openers, team activities, and group adventures for business teams, using Twitter, GPS, Facebook, smartphones, and other technology. The games can be played in-person or virtually, and range from 5-minute ice-breakers to an epic four-hour GPS-based adventure. Designed to be lead by managers, facilitators, presenters, and speakers, the activities help teams and groups get comfortable with technology, get to know each other better, build trust, improve communication, and more. No need to be a "techie" to lead these games--they're simple and well-scripted. Author John Chen is the CEO of Geoteaming, a company that uses technology and adventure to teach teams how to collaborate. How to lead a simple, fast, fun team building activity with easy-to-follow instructions How to create successful "virtual" team building that requires NO travel and little to no additional expenses How to engage standoffish engineers, "hard to reach" technical teams, or Gen X/Y teammates with technology they enjoy using Successful technology-based team building can build buzz for your company, build critically important relationships and communication internally, and keep your team talking about it for weeks afterward!
The 5 Levels of Leadership
True leadership isn't a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves. To become more than "the boss" people follow only because they are required to, you have to master the ability to invest in people and inspire them. To grow further in your role, you must achieve results and build a team that produces. You need to help people to develop their skills to become leaders in their own right. And if you have the skill and dedication, you can reach the pinnacle of leadership-where experience will allow you to extend your influence beyond your immediate reach and time for the benefit of others.
60 Ways to Relieve Stress in 60 Seconds
First came the Bronze Age, then the Age of Reason, and now, the Age of Stress-an era of frayed nerves, jangled moods, and panic attacks.
Cheaper than two weeks in Maui, Saner than primal screaming, and more practical than a dry martini, 60 Ways to Relieve Stress in 60 Seconds delivers exactly what it promises-60 short, proven techniques to reduce stress in a minute or less. Developed by Manning Rubin and whimsically illustrated by Paul Frahm-both executives in advertising, the industry that virtually invented stress-here are mind games, quick physical challenges, and imaging and concentration exercises that instantly refocus a person's energy. There's even a stress tester on the cover for before-and-after verification. So the next time the patch shows red, try #18: Drink a glass of water by using exactly 30 sips. Or when your presentation is overdue and the numbers refuse to add up, try #45: Pretend you're a newscaster covering a story, any story. Describe it as a TV newsperson would. It really works.
Active Citizenship Today
Charles Degelman and the Constitutional Rights Foundation
A how-to book for students interested in becoming involved in community service.
Advising Student Groups and Organizations
Dunkel, Norbert W., and John H. Schuh?Working with student groups —such as sororities, fraternities, special interest, sports, recognition, and student government —can be extremely rewarding, as well as challenging. This guide, designed for both seasonal and first-time advisers, provides the skills and knowledge base necessary to develop an understanding of the various kinds of student groups and how they function. Readers will learn how to meet the challenges of representing both the needs of the institution and the needs of groups.
A First Look at Communication Theory
The most widely-used textbook for the communication theory course, A First Look at Communication Theory analyzes the major communication theories at a level that is appropriate for both lower- and upper-level courses. The theories represented in the text reflect a mix of foundational and recent scholarship and strike a balance of scientific and interpretive approaches.
The Art and Science of Communication: ?Tools for Effective Communication in the Workplace
Perkins, P.S.?Everyone is a follower at least some of the time. Chaleff strips away the passive connotations of the role and provides tools to help followers effectively partner with leaders. He provides rich guidance to leaders and boards on fostering a climate that encourages courageous followership. The results include increased support for leaders, reduced cynicism, and avoidance of serious organizational missteps.
Backpack to Briefcase
Backpack to Briefcase is the recent graduate's essential guide to career success. In today's job market, a person needs skills and savvy. While college teaches you the fundamentals of your chosen career, Backpack To Briefcase gives you the know-how that many people acquire only after years in the workplace. This book will help you start your career right—from your first day on the job to your annual performance review—and teach you everything you need to know about being a successful professional. Backpack To Briefcase guides you through the process of building a successful career with specific explanations and tips, including: Creating a professional image Communicating effectively and efficiently Advice on workplace etiquette How to network Finding a mentor Learning how to market yourself and stay competitive How to complete a performance review Best ways to ask for a raise or promotion Pointers on working with various personalities Need-to-know information regarding your benefits, your paycheck and your rights as an employee Guidance for dealing with the unpredictable aspects of work life, such as awkward situations and layoffs And much, much more Backpack To Briefcase is designed to answer all the questions you have—and some you've never thought to ask! You are on your way to becoming an expert in your field;now, let our experts help you navigate the workplace. So, put down the backpack, pick up that briefcase—and get ready to succeed!
Better Business Writing
After completing this book, you will have the critical skills to improve your spelling, punctuation, usage and style, while avoiding the pitfalls of business writing, and creating persuasive and more effective memos and letters. Ten key techniques for effective communication will help you grow more confident in your ability to express yourself clearly. Good business writing is as important as ever. Being able to recognize and correct problems, avoid redundancies, and define your communication goals are all critical factors for effective business writing.
Broadcast News 3rd Edition
This book was written with the following thoughts in mind on how broadcast journalists should be trained:
- Reporting and writing skills can and
should be taught, not just hinted at. Concepts such as the "feel" of writing or
the "smell" of news must be demystified and defined so they can be clearly
- The basic responsibilities of all broadcast journalists are the same, no matter what the size of their station or audience. This book would be remiss if it ignored the special problems of small-town or big-city journalists, but the book would be deficient if the standards it advocates were not relevant in all broadcast newsrooms.- Writing and reporting are best taught with frequent, precise and realistic examples. Most of the examples used in the text were used on the air.
·A book that stresses the need for clear and engaging writing should try not to be ponderous and dry.
The Case for Servant Leadership
The Case for Servant Leadership is an easy-to-read introduction to servant leadership. It describes servant leadership as ethical, practical, and meaningful. The book cites the universal importance of service, defines servant leadership, compares the power model of leadership with the service model, outlines some key practices of servant-leaders, and explores the meaningful lives of servant-leaders. The book includes an appendix on servant leadership compared with other ideas about leadership, as well as questions for reflection and discussion.
The Collaborative Leadership Fieldbook
When the landmark book Collaborative Leadership was first published in 1994, it described the premise, principles, and leadership characteristics of successful collaboration. The book outlined an innovative way of building partnerships to solve the civic problems too big for anyone to solve alone as well as a new type of leadership that brings together diverse stakeholders to solve a community's problems. While that book provides a much-needed framework for working together, The Collaborative Leadership Fieldbook offers nonprofit practitioners, community leaders, and public officials a practical, hands-on resource. It presents the tools needed for applying the lessons learned, powerful approaches that get results, and guidance for solving complex community problems. In clear and concise terms, the Fieldbook Presents a wide range of tools and concepts that can be readily applied Provides a comprehensive guide to collaboration from conception to implementation Describes how to establish effective civic leadership development programs to support collaborative efforts Contains stories and examples that clearly illustrate the book's concepts and tools Helps readers find-quickly and easily-what they need for their specific situations
College Men and Masculinities: ?Theory, Research, and Implications for Practice
Shaun R., and Frank Harris III?
College Men and Masculinities is a comprehensive handbook that offers a compilation of the best classic and contemporary research on male students in higher education. The editors, Shaun R. Harper and Frank Harris III —two experts in the field of men and masculinities —frame each of the six sections of the book with a summary of issues and implications for educational practice. Each section also includes a wealth of forward-thinking strategies and suggestions that faculty and institutional leaders can creatively employ on their campuses to reverse problematic trends and outcomes among male undergraduates.
Communicating for Results Instructors 6th Edition
with Cordell Parker
This best-selling introduction to the basic concepts and techniques needed to communicate successfully in today's business world, is designed to improve the communication skills of entry-level managers and employees, and to serve as a reference for experienced professionals who wish to refresh or update their communication skills. Separate chapters on the communication process, organizational theory and culture, and interpersonal communication theory form the foundation for later discussions of critical listening, nonverbal communication, and obstacles to organizational communication. Two chapters are devoted to interviewing and two chapters examine small groups and leadership processes. Four final chapters offer guidance in informative and persuasive presentations, including full chapter coverage on language and delivery and full-chapter coverage on the use of visual aids.
The Courageous Follower 3rd Edition
For every leader there are dozens of followers working closely with them. This book speaks to those followers and gives them the insights and tools for being effective partners with their leaders. It is a guide that can be kept on a bookshelf and referred to repeatedly when confronted with the challenges of supporting and, at times, correcting a dynamic leader. This new edition has been updated and expanded to speak to the widespread failures of leadership we have witnessed from 9/11 to the economic collapse. Boards of Directors, Senior Managers and staff who are loyal to the mission of their organizations, will all find the expanded edition more essential than ever to preventing and righting leadership wrongs and supporting and fostering values-based leadership efforts. The main change in the third edition will be adding a new chapter on 'The Courage to Speak to the Hierarchy'. In existing editions of the book the author asserts that proximity to the leader is a requisite for influencing the leader. But only a relative few people enjoy that proximity. What are the rest to do when orders come down that seem very ill advised? The author finds that he is increasingly coaching and training to this theme and will include guidance on how to handle such situations.
"It's not the magic that makes it work;it's the way we work that makes it magic."The secret for creating "magic" in our careers, our organizations, and our lives is simple: outstanding leadership—the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World®Resort operations for over a decade. And in Creating Magic, he shares the leadership principles that not only guided his own journey from a poor farm boy in Oklahoma to the head of operations for a multibillion dollar enterprise, but that also soon came to form the cultural bedrock of the world's number one vacation destination. But as Lee demonstrates, great leadership isn't about mastering impossibly complex management theories. We can all become outstanding leaders by following the ten practical, common sense strategies outlined in this remarkable book.
Kerry, Joseph Grenny, Ron McMillan, and Al Switzler
"Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives.
Based on the authors' highly popular DialogueSmart training seminars, the techniques are geared toward getting people to lower their defenses, creating mutual respect and understanding, increasing emotional safety, and encouraging freedom of expression. Among other things, rlisteners also learn about the four main factors that characterize crucial conversations, and they get a powerful six-minute mastery technique that prepares them to work through any high impact situation with confidence.
Developing Leadership Through Student Employment
This book is based on the premise that we must see union and activities employment as teaching and learning environments. If we limit ourselves to thinking of unions as places where students just ear paychecks, we limit the opportunities for students and shortchange ourselves as well. We need to reward students for solving difficult customer service problems on their own instead of training them to give the problem to an administrator to handle. What better preparation for the world-at-large than for a student to know how to think through problems and take responsibility for solutions instead of expecting to hand off the problem to another person? We would do students a great service by developing leaders rather than just hiring workers.
Encouraging Development in College Students
This book reflects the increasing concern on the part of college faculty and student personnel workers in encouraging and facilitating psycho-social development in college students. The contributors describe and discuss five specific programs which were conducted in an effort to enhance such development.
Bruce Patton and Sheila Heen
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.
This work on human diversity integrates personal and organizational perspectives, research, and theories while discussing teamwork, communication, leadership, conflict, social networking, and other issues in the workplace, at school, and in the community.
Diversity Consciousnessempowers students by helping them develop a "mind-set" which will enable them to be more successful in the 21st century.
Diversity's Promise for Higher Education: Making it Work
Daryl G. Smith's career has been devoted to studying and fostering diversity in higher education. She has witnessed and encouraged the evolution of diversity from an issue addressed sporadically on college campuses to an imperative if institutions want to succeed. In Diversity's Promise for Higher Education, she analyzes how diversity is practiced today and offers new recommendations for effecting lasting and meaningful change.
Effective Performance Appraisals
The critical skills you will acquire upon completion of this book will help you establish a work climate conducive to productive appraisals, maximize employee input and participation during an appraisal, maintain positive communication about expectations versus performance, and follow up on agreements reached.
Emotionally Intelligent Leadership: A Guide for College Students
Macy Levy, and Scott J. Allen?
Emotionally Intelligent Leadership is a groundbreaking book that combines the concepts of emotional intelligence and leadership in one model –emotionally intelligent leadership (EIL). This important resource offers students a practical guide for developing their EIL capacities and emphasizes that leadership is a learnable skill that is based on developing healthy and effective relationships. Step by step, the authors outline the EIL model (consciousness of context, consciousness of self, and consciousness of others) and explore the 21 capacities that define the emotionally intelligent leader.
The Employee Handbook for Organizational Change
and Ron Pound
The Employee Handbook for Organizational Change teaches employees the differences between myth and reality during times of rapid change. It provides practical tips to help employees take personal control, face problems with a constructive attitude, and find the positive opportunities that exist in this unstable environment.
Encouraging the Heart
M. and Barry Z. Posner
All too often, simple acts of human kindness are often overlooked and under utilized by people in leadership roles. Advising mutual respect and recognition of accomplishments, Encouraging the Heart shows us how true leaders encourage and motivate those they work with by helping them find their voice and making them feel like heroes. Recognized experts in the field of leadership, authors James Kouzes and Barry Posner show us that, through love, leaders can encourage, and indeed allow those around them to be their very best. Both practical and inspirational, Encouraging the Heart gives readers a thoughtful approach to motivating individuals within an organizational structure.
Everyone Communicates Few Connect
Only one thing stands between you and success.
It isn't experience.
It isn't talent.
World-renowned leadership expert John C. Maxwell says if you want to succeed, you must learn how to connect with people. And while it may seem like some folks are just born with it, the fact is anyone can learn how to make every communication an opportunity for a powerful connection. In Everyone Communicates, Few Connect, Maxwell shares the Five Principles and Five Practices to develop the crucial skill of connecting, including:
- Keeping your communication simple
- Capturing people's interest
- Inspiring people
- Staying authentic in all your relationships
The ability to connect with others is a major determining factor in reaching your full potential. It's no secret! Connecting is a skill you can learn and apply in your personal, professional, and family relationships—and you can start now!
The Everything Guide to Fundraising
Your mission is to raise money. This is the only question: What is the best way to do it? The Everything Guide to Fundraising is full of practical, useful, and effective ways to identify donors, raise awareness about your cause, and get contributions. This indispensable guide is full of tested techniques for finding new donors and managing all sorts of contributions, from monetary gifts to donated items. This valuable resource includes easy-to-follow advice on planning fundraising events, securing donations in poor economic times, and tapping into the financial goldmine of corporate and government endowments. With clear instructions and timely information, this guide provides much-needed advice for novice and seasoned fundraisers alike.
R., Nance Lucas and Timothy R. McMahon
Exploring Leadership fills a gap in the literature of leadership, providing a carefully-crafted student guide structured to the needs of leadership training courses for students. It helps students assess their own potential for leadership, gives them a concise grounding in major leadership concepts and theories, and takes them through a contemporary leadership approach that equips them for the challenges of providing leadership in groups, communities, and organizations.
First Things First
Stephen R., A. Roger Merrill and Rebecca R. Merrill?
"I'm getting more done in less time, but where are the rich relationships, the inner peace, the balance, the confidence that I'm doing what matters most and doing it well?" Does this nagging question haunt you, even when you feel you are being your most efficient? If so, First Things First can help you understand why so often our first things aren't first. Rather than offering you another clock, First Things First provides you with a compass, because where you're headed is more important than how fast you're going.
The Fraternity Leader
The Fraternity Advisor shares his secrets on how to become a successful fraternity leader. Pat held every position, won every award and this book tells you how he did it. This book covers every aspect of chapter operations to include recruitment, social, fundraising, new member education and more. It also includes a special chapter with his views on leadership that will help you long after you graduate. You may not use every idea in this book, but it will definitely help you develop your own strategy on how to make your chapter the very best on campus.
Are you having difficulty making a personal choice? Would you and your mother or daughter like to find a book that might make your conversations flow with increased insight and understanding into each others lives? Are you interested in finding ways to further spark the time you spend with your women friends? Would you like encouragement in finding you passion? In this book you'll find women's voices that will ignite your own thoughts, validate your life experiences and give you an increased zest for life. Fuel means power, energy and support-characteristics that define what nutritious women can give other women. Your life will be enhanced as you travel previously unexplored roads throughout Fuel Stop!
Getting Things Done: The Art of Stress-Free Productivity
In today's world, yesterday's methods just don't work. Veteran coach and management consultant David Allen shares his breakthrough methods for stress-free performance that he has introduced to tens of thousands of people across the country. Allen's premise is simple: our productivity is directly proportional to our ability to relax. Only when our minds are clear and our thoughts are organized can we achieve effective results and unleash our creative potential. From core principles to proven tricks, Getting Things Done can transform the way you work and live, showing you how to pick up the pace without wearing yourself down. Learn how to apply the "do it, delegate it, defer it, drop it" rule to get your in-box to empty, reassess goals and stay focused in changing situations, plan and unstick projects, overcome feelings of confusion, anxiety, and being overwhelmed, and feel find about what you're not doing.
Getting Together: Icebreakers and Group Energizers
These brief, interactive games and activities raise your participant's awareness and prepare them to learn something new. Designed to be fun and energizing, the activities help people overcome the initial anxiety common among new acquaintances or in group situations. This c